NEC students live streamed their performance for the online program, “Never Too Late,” offered through the Boston Public Library and part of the CPP Program. Older adult participants interacted through the chat during the performance.

One of the learning curves that the NEC staff and their partners experienced was during the online program, “Never Too Late,” offered in partnership with the Boston Public Library. They created three live-streamed educational programs using the CPP YouTube Channel, a platform that neither staff nor students ever used before for this purpose. 

NEC’s CPP Program staff reached out to partnering senior service sites to find out who had the technological capabilities to offer and online programs to participating older adults.

After doing the research, staff members tested the platform to make sure the performances came through smoothly, while also using Zoom to screen share the process of going live with students prior to the actual performance.

Once students and sites were identified, they began to schedule live streamed events. “Much of this process relied on the trust we’ve developed over time with activity directors at senior living facilities and a willingness for us to all dive into this new space together,” said Tanya.

“As we encountered a variety of assumptions about technology and older adult learners (as well as older faculty members), we chose to adopt the approach that ‘it’s about attitude, not about age!’” said Tanya. “We are thrilled that we have been able to maintain connection with the vast majority of our students during this time.”

A moment of connection that has stood out for NEC faculty and staff, happened during a jazz workshop presented virtually for residents at the Residences at 910 in Chestnut Hill, a senior living facility with whom the NEC has a longstanding partnership.

Residents learned about jazz, tapped their toes to jazz recordings, and interacted through a Q&A session from the comfort of their rooms or safely gathered in the chapel. A resident who was quarantined in Scotland was even able to attend the workshop!

“We were able to reach more people than we may have had the workshop taken place in person on site, and the program allowed not only for active learning, but also for desperately needed joyful human connection,” said Tanya.

Tanya’s Advice on Adapting to Online Learning:

One of the primary lessons we’ve learned during the pandemic is to meet people where they are and listen to what they need. Class content and structure may need to adjust to a “new normal,” but it is worth every effort to be able to offer older adult learners a safe space to be creatively challenged, to forge new connections, and to reinvent their own expectations of themselves during these uncertain times. Greatest lessons learned? Be flexible. Be collaborative. Listen to need and be present to what is most important here and now.